Last updated: March 2026
StiebelHeat International GmbH ("StiebelHeat", "we", "us") is the data controller responsible for the processing of your personal data collected through this website. We are committed to protecting your privacy in accordance with the EU General Data Protection Regulation (GDPR) and applicable national data protection laws.
We collect personal information that you voluntarily provide when you:
This information may include your name, email address, phone number, company name, job title, and the content of your inquiry. We also automatically collect certain technical data including IP address, browser type, and pages visited through cookies and similar technologies.
We process your personal data for the following purposes:
We process your personal data on the following legal bases: (a) your consent, (b) performance of a contract or pre-contractual measures, (c) compliance with legal obligations, and (d) our legitimate business interests, provided these do not override your fundamental rights and freedoms.
We do not sell your personal data to third parties. We may share your information with authorized distributors and service partners in your region to fulfill your inquiry, and with service providers who assist us in operating our website and business systems. All third parties are contractually required to protect your data in accordance with applicable regulations.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Inquiry and quotation data is typically retained for 3 years. Marketing consent records are maintained until you withdraw your consent.
Under GDPR, you have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, restrict processing, data portability, and object to processing. You also have the right to withdraw consent at any time and to lodge a complaint with a supervisory authority.
This website uses cookies to ensure proper functionality and to analyze website usage. Essential cookies are necessary for the website to function and cannot be disabled. Analytics cookies help us understand how visitors interact with our website. You can manage your cookie preferences through your browser settings.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, and regular security assessments.
For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact our Data Protection Officer at [email protected] or through our contact page.